FAQ
Answers, right here
Create your cardWant to know more?
See how your aura comes to life on the How it works page. For help or to report something, use Contact.
Is Aura Certificate free?
Yes, with no ads. You get 1 credit a day and 5 free welcome credits.
Do I need to tell the story?
No. If the images leave something out, you can tell us.
Who can see my cards?
Public: anyone with the link can see it. Friends: they need the password. Story: lasts 24 hours from creation. You can change your choice in My cards.
Why can’t I discover a profile’s aura?
The profile needs to be public, with a bit of a story to tell. Feed just getting started? Its aura is still a mystery. Already have plenty of posts? Try again shortly or start with a photo.
Why do I need an account?
To keep your cards and credits together, ready when you need them.
Can I upload my pet or an object?
Of course. Your cat or that out-of-place object can steal the scene too.
Do you watch Reels and TikTok videos?
We look at covers and captions, not video or audio. If part of the story is missing, tell us.
How do daily credits work?
You get 1 credit a day. It returns at midnight in your profile’s time zone; unused daily credits don’t roll over. Find the time of your next credit in Profile.
How do I invite my friends to earn extra credits?
Share the link in Profile. For each new friend who signs up through it, confirms their email and creates their first card, you get 3 extra credits.
When is a credit used?
Each new card uses one credit. Downloading and sharing it are included.
Not convinced by the result. Can I try again?
Of course. Try the same photo again or add more of the story.
Which language is used for the card?
Your card uses the site language you’ve chosen and stays in that language.
Will my card appear on Google?
We ask Google and other search engines not to show it in results. It could still appear if someone shares it elsewhere.
How do I save or share the card?
Open it and choose Download card to save it. Share the image from your photos or copy the link under Who can see it.
Which name appears on the card?
Photo cards use your Aura account nickname. Instagram and TikTok cards use the username of the profile being analysed.
How do I delete a card or my account?
Open a card from My cards and choose Delete this card: you won’t be able to recover it. For your account, choose Request account deletion in Profile. You’ll lose access immediately and your cards will be hidden.